Got a question, an order issue, a collaboration idea, or something to tell us? Use the form below. David reads every message.

HOW TO REACH US

The contact form on this page is the only way to reach us. Messages come straight to David Fennell, founder of The Untamed Chapter. He replies within the same business day.

The Untamed Chapter is a one-person operation with worldwide fulfilment. The store is based in London, UK. Orders are printed and shipped from regional fulfilment centres in the US, UK, Europe, Canada and Australia.

WHAT TO INCLUDE

For order issues, please include:

• Your order number
• A clear photo if the item arrived damaged or misprinted
• A short description of the problem

This helps us resolve things faster.

RESPONSE TIMES

Order queries: within 1 to 2 business days. General questions: within 2 to 3 business days. Wholesale, press and collaboration requests: within 5 business days.

We reply to every genuine message. If you haven't heard back within a week, check your spam folder, then resend.

REASONS TO GET IN TOUCH

Order issues: damaged, misprinted or faulty items. Address changes. Cancellations. Tracking problems.

Product questions: sizing, materials, availability, custom requests.

Wholesale and stockist enquiries: bookshops, libraries and independent retailers are welcome to enquire about bulk or stockist arrangements.

Press and media: interview requests, feature enquiries and review samples for accredited press.

Collaborations: Bookstagrammers, book bloggers, BookTok creators and podcasters. Tell us about your audience and what you have in mind.

Design suggestions: if there's a line, a trope or an author you'd love to see designed, let us know. David picks the next drop partly from what readers ask for.

WHO YOU'RE WRITING TO

David Fennell is a Belfast-born novelist published by Orion. He runs The Untamed Chapter on his own. He writes the novels, designs the products, reads the emails and, eventually, replies.

FOLLOW ALONG

Instagram: @untamedchapter Pinterest: UntamedChapter

Not a reliable way to reach us for order issues. For anything urgent, use the form.